We have decided on the “Windpomp waarborg” as the windpomp is front and centre when you visit our shop in Pomona road, Kempton park. As with our windpomp, we will be front and centre, should you encounter any problems at Noag’s Market.

Customer service is in our DNA and culture and is the pillar on which we have built our reputation and business over the past 33 years. We are taking this same approach and level of service with pride online.

Our world is fast becoming an online experience and with this comes the dangerous of a faceless shopkeeper. Our goal is not to take the human element out of shopping, but to improve the overall shopping experience and build the trust relationship we have with our clients into the online world.

With the “Windpomp waarborg” we state that if you have any problems or are not 100% satisfied with our products and service at Noag’s Market we will be front and centre to assist you. We will not be moving to the cloud and we remain at our premises where we have been for over 33 years.

We welcome NOAG EXPRESS to stand front and centre with the Noag’s Market family which includes coffee@NOAGS, deli@NOAGS and timber@NOAGS.

All returns and exchanges are subject to inspection and approval by Noag’s Market

Returns

• You may return items within 14 days of delivery.
• No returns on custom cut timber,special orders, and marked down items.

Return Shipping

• If the return is due to a Noag’s Market error (e.g., wrong or damaged product), we will cover the return shipping cost.
• For all other returns, the customer will be responsible for the return courier fee.

Refunds

• Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Exchanges

• If you’d prefer an exchange, contact us and we’ll arrange a replacement where possible.

Contact us : 011 396 2300 | Andreas 082 085 1224

Location : 19 Pomona Road, Kempton Park, 1923